Companies tend to throw around the term unified communications
without ever offering a definition. Although the term may seem
self-explanatory, it has many elements to unpack and explore. In its
most basic form, a unified communications system works to centralize all
streams of communication in a particular environment, enabling
employees to call, message, and transfer data quickly and effortlessly.
VoIP customers have already taken the first step in unifying their
communications. Through conferencing, call routing, speech-to-text, and
many other unique hosted PBX features, companies reap the benefits of
receiving and placing calls from one powerful system. In-office and
between locations, however, businesses may find it advantageous to take
their systems to the next level by adding a few extra solutions.
Complement VoIP with These Unified Communications Solutions
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