How Does Least Cost Routing Work?

 

Carriers use Least Cost Routing (LCR) to
search for and establish cheap call paths in specific geographical
areas. In other words, it is the process of selecting inexpensive routes
outside of a provider’s network reach. Depending on the service, a
provider may setup software to automate LCR, but in most traditional
cases, a dedicated telecoms team finds and controls said routes
manually.

How Does Least Cost Routing Work?

Setting the Date & Time on your Polycom IP Phone

Is your Polycom phone flashing an incorrect date and time?

This is because it has no time server set and needs to be configured
to auto-sync with an NTP (Network Time Protocol) server. Read on to see
how to correct this once and for all.  Many will dismiss the issue of
having an incorrect date and time on Polycom IP phones simply because
they are typically configured by a boot server. There are still many
Polycom users that have manually configured phones, and it is important
the devices display the correct date and time.





Setting the Date & Time on your Polycom IP Phone

Should You Use a WiFi VoIP Phone?

Most often, VoIP providers will instruct their customers to plug their IP phones and systems directly into the router. Read the full Blog...


Should You Use a WiFi VoIP Phone?

Hosted PBX Call Recording Solutions

New MyPBX users may feel slightly overwhelmed the first time they
log into the PBXww workspace.




Hosted PBX Call Recording Solutions

Common VoIP Terms Defined

The VOIPITS Glossary

Below you will find simplified definitions for many of the VoIP terms used in communication how-to and troubleshooting articles.
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Common VoIP Terms Defined

The Neuroscience behind Vanity Numbers

Businesses want customers to remember them, but on today’s fiercely competitive market, memorability is not so easy. For years, vanity numbers
have catered to this need, promising businesses toll-free phone numbers
that increase brand recognition and ad response. The question remains,
however, what proof exists that vanity numbers work?


Over the years, companies have researched that very question. As Craig Borowski, VoIP and Telecommunications researcher at Software Advice,
explains, "It might seem a little odd that neuroscience is used in this
discussion of toll-free telephone numbers. But, neuroscience, and its
related field psychology, actually have a long history with the
telephone industry.”







The Neuroscience behind Vanity Numbers

Determine Your Maximum Concurrent Call Volume for Simultaneous Hosted PBX Calling

A business' maximum concurrent call volume reflects the number of calls they can expect during peak hours.Determine Your Maximum Concurrent Call Volume for Simultaneous Hosted PBX Calling