You may not even realize how much your legacy phone system holds your business back. Check for these signs that the time for Hosted PBX has arrived: steep costs, poor connectivity, low activity or lack of data. Any of these sound familiar?
Continue reading on the MyPBX blog.
Wednesday, March 25, 2015
How Switching to VoIP Can Boost the Efficiency of Customer Support Centers
VoIPITS names the top reasons why customer service-based organizations should seek VoIP solutions: 24/7 support, locality, cheap minutes and recording-keeping. To learn more about each, swing by the blog page.
Tuesday, February 17, 2015
Intrusion-Prevention Systems (IPS) for Hosted PBX
Intrusion-Prevention Systems (IPS) for Hosted PBX
As
an IP-reliant service, hosted PBX users should watch out for a variety
of cyber threats: denial of service attacks (DoS), interception,
eavesdropping, vishing, theft, hacking, fraud and more. Although
standard security protocols do serve as protective agents on a given
network, most firewalls cannot stop attacks directed at the signaling or
media layers. But this doesn’t mean hosted PBX users are helplessly
susceptible to such attacks.
VoIP for Travellers: How to Setup IP Devices in Hotels
VoIP for Travellers: How to Setup IP Devices in Hotels
Portability
ranks highly as most desirable VoIP feature, particularly for corporate
and recreational travellers. Rather than using funds better-spent
sightseeing, VoIP allows users to connect remotely, forgoing costly
international call rates altogether. To do so, travellers simply need to
pack their hardware—IP phone (wired or wireless), ATA and/or computer.
Tuesday, February 10, 2015
Is Your Network Too Crowded for VoIP?
Is Your Network Too Crowded for VoIP?
A bevy of factors can cause slow internet, but network hogs are
common culprits to watch for. Such users upload and download heavily,
consuming a sizeable chunk of the bandwidth available. In the workplace,
employers limit data usage to prevent this problem, but at home, the
network’s yours to monitor. If you feel like you’re competing for data,
check to see who else is using your router to boost VoIP security and
performance.
How to Scan Your Router for Other Online Devices
A bevy of factors can cause slow internet, but network hogs are common culprits to watch for. Such users upload and download heavily,
consuming a sizeable chunk of the bandwidth available. In the workplace,
employers limit data usage to prevent this problem, but at home, the
network’s yours to monitor. If you feel like you’re competing for data,
check to see who else is using your router to boost VoIP security and
performance.
Thursday, December 4, 2014
Is Hosted PBX Vulnerable over Public Networks?
Is Hosted PBX Vulnerable over Public Networks?
Security tops the list of concerns for hosted PBX, despite little
reason to fret in the office or at home. In such environments, building
firewalls and security layers can protect data from unwanted guests, but
no such measures exist in the open world. This is because most public
IP networks, such as hotspots offered in restaurants and transit
stations, are unencrypted and unauthenticated, making data interception
possible.
Security Risks Posed by Wi-Fi Hotspots and Open Networks
Security tops the list of concerns for hosted PBX, despite little reason to fret in the office or at home. In such environments, building
firewalls and security layers can protect data from unwanted guests, but
no such measures exist in the open world. This is because most public
IP networks, such as hotspots offered in restaurants and transit
stations, are unencrypted and unauthenticated, making data interception
possible.
Wednesday, December 3, 2014
How to Choose a Vanity Number for Your Business
If your unaltered business name is unavailable, do not fret.
Similarly, if the name is too long or short, there are alternate ways to
create memorable vanity numbers with
keywords and phrases. For instance, abbreviations and/or descriptive
nouns and adjectives can expand or truncate a vanity number’s length.
These tactics apply to businesses without name recognition as well,
those that need catchy vanity numbers to reflect their offerings
instead. Such strategies work in numerous other settings, including web
addresses, domains and hashtags. For a full breakdown of steps in
choosing the perfect vanity number, read through the infographic below.

How to Choose a Vanity Number for Your Business
Similarly, if the name is too long or short, there are alternate ways to
create memorable vanity numbers with
keywords and phrases. For instance, abbreviations and/or descriptive
nouns and adjectives can expand or truncate a vanity number’s length.
These tactics apply to businesses without name recognition as well,
those that need catchy vanity numbers to reflect their offerings
instead. Such strategies work in numerous other settings, including web
addresses, domains and hashtags. For a full breakdown of steps in
choosing the perfect vanity number, read through the infographic below.
How to Choose a Vanity Number for Your Business
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