A Mean Opinion Score (MOS) is the value assigned to a hosted
PBX system assessing its data transmission and compression efficiency.
Running a MOS test can help users pinpoint present and future issues
with service stability and audio quality. MOS values range from 1 to 5 —
5 as the ideal. A typical hosted PBX sits in-and-around 3.5 to 4.2. By
calculating your system's measurement, you can map changes in voice
quality over time, which may help track and troubleshoot problematic
network components.